14 Days to Return

RETURN POLICY

IF YOU'RE NOT COMPLETELY HAPPY WITH YOUR ORDER, LAYLAS ATELIER ACCEPT RETURNS WITH NO LATER THAN 14 DAYS OF RECEIVING IT.

PLEASE ALLOW US 5 BUSINESS DAYS TO REVIEW YOUR RETURN REQUEST. IF YOU INITIATED A RETURN BEFORE THE 14-DAY POLICY WINDOW, DON'T STRESS; WE HAVE RECEIVED YOUR EMAIL.

KEEP IN MIND

YOU HAVE 14 DAYS FROM THE DELIVERY DATE TO INITIATE A RETURN. WE CANNOT ACCEPT RETURNS BEYOND THE 14-DAY WINDOW.

THE ITEM(S) SHOULD BE RETURNED NEW, UNUSED AND WITH ALL TAGS ATTACHED; WE DO NOT ACCEPT RETURNS OTHERWISE. RETURNS THAT HAVE BEEN WORN, DAMAGED, WASHED OR ALTERED WILL NOT BE ACCEPTED AND WILL BE SENT BACK TO YOU AT YOUR OWN EXPENSE.

YOU MAY TRY THE ITEM(S) WITHOUT CAUSING ANY SORT OF DETERIORATION. IF THE ITEM(S) ARE USED IN ANY OTHER WAY THAN DESCRIBED IN THE ABOVE, WE CONSIDER THE ITEM(S) AS USED AND YOU WILL LOSE YOUR RIGHT OF RETURN PARTLY OR COMPLETELY.

SHIPPING COSTS ARE AT THE CUSTOMER'S EXPENSE.

UNTIL WE RECEIVE AN ITEM IN OUR STUDIO, IT REMAINS THE CUSTOMER’S RESPONSIBILITY.

PLEASE NOTE CELINE DRESS IS CONSIDERED LINGERIE AND NO RETURNS ONLINE IS POSSIBLE EXCEPT FOR A CHANGE OF SIZE

Returns and Exchanges

We offer a full refund with minus the cost of shipping which is 8 euros

If you would like to make a return, please reach out to us at laylastudios@hotmail.com or on our instagram or come in to our physical store in copenhagen.